Delivery Information

Delivery Cost

DELIVERY WITHIN SWITZERLAND AND LIECHTENSTEIN
  • Deliveries to CH/LIE are free of shipping costs from a goods value of CHF 35.00
  • Shipping & handling fee for goods value below CHF 35.00: CHF 9.50
  • Postage: Registered from June - August to guaranteed delivery and quality
To ensure that your order reaches you in good condition even during the summer months, we take the liberty of cooling your order during hot weather or holding it back for 1-2 days (e.g. before the weekend).
DELIVERY TO EUROPEAN UNION
Deliveries within the EU are currently significantly delayed depending on the country due to Covid-19. For up-to-date information please consult the website of our shipping partner DHL (Link)
  • Deliveries within the EU are free of shipping costs from a goods value of EUR 30.00
  • Shipping & handling fee for goods value below EUR 30.00: EUR 9.50
  • Postage: DHL Standard Shipping
DELIVERY WITHIN USA
  • Deliveries within the USA are free of shipping costs from a value of goods of US$ 35.00
  • Shipping & handling fee for goods value under US$ 35.00: US$ 11.50
  • Postage: Priority Mail USPS

DELIVERY WITHIN CANADA

  • Deliveries within Canada are free of shipping costs from a value of CAD 40.00

  • Shipping & handling fee for a value of goods below CAD 40.00: CAD 3.00 plus shipping costs per ZIP code:
  • CAD 6.00 to A1 – C5

  • CAD 9.00 to D1 – D7, E1 – F2, H1 – H2, H4, G1 – G4

  • CAD 12.00 to F3 – F6, H3, H5, J1 - J2

  • Postage: Expedited Parcel Service (Canada Post)
DELIVERY TO OTHER COUNTRIES
  • up to 1kg (0.7kg goods, 0.3kg packaging): CHF 23.00
  • up to 2kg (1.5kg goods, 0.5kg packaging): CHF 39.00
  • up to 5kg (4.4kg goods, 0.6kg packaging): CHF 79.00
  • Postage: A Post Priority (registered from July - August to guaranteed delivery and quality)
Note: The maximum weight of deliveries to these countries is 5kg.

Delivery Times by Delivery Zone

We are eager to deliver Läderach products in a perfect condition. Nevertheless, our products can be subject to damages due the transportation and the delivery. In such a case, please contact us at customerservice.ch@laderach.com in order to find a solution together. If everything is delivered to your satisfaction, we would be pleased to receive some positive feedback.

Below our estimated delivery times:
  • Switzerland: approx. 2 working days
  • Germany: approx. 4 - 7 working days
  • Europe: approx. 6 - 8 working days
  • USA: approx. 1 - 4 working days
  • Canada: approx. 1 - 4 working days
  • Other countries: approx. 8 -12 working days
Due to the current global situation, there may be delays in delivery.

Deliveries within the EU are currently significantly delayed depending on the country due to Covid-19. For up-to-date information please consult the website of our shipping partner DHL (Link)

Delivery Times by Delivery Zone

We can affix the “green” duty-free label to shipments abroad for goods values below CHF 700 and/or items sent by post up to 2kg. However, the customs authorities of the countries of delivery concerned are entitled to check the shipments and levy duty and VAT (local rates) where applicable. We always enclose an invoice with the shipment. We are obliged to prepare a corresponding customs declaration for goods values of more than CHF 700 and/or items sent by post weighing over 2kg. Please contact your customs directorate or import authority for more information on the applicable regulations and duties on goods.

Countries of Delivery

We deliver orders to the following countries:
Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States of America

Payment

Cash on account.
Payment deadline : Immediately after receipt of the invoice.

Prices

The prices displayed on the product pages contain the legal VAT and further price components.

Läderach chocolates

Made with 90% passion and 10% magic